Higher Ground Education processes 80% of invoices on Autopilot at 98% accuracy with Vic.ai
Higher Ground's AP team processed invoices manually across 100 global campuses using disparate tools not integrated with their ERP, with complex email-based approvals impeding everyone involved and the team at their breaking point in terms of time and cost.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · AI ingests and codes invoices
The Vic.ai platform ingests, reads, and codes invoices on behalf of the team at high accuracy.
Tools used
Vic.ai
Outcome
Higher Ground now processes 80% of invoices on Autopilot with no human intervention, achieves 98% accuracy across all fields, and averages 88% straight-through-processing, with invoice processing time reduced from more than 10 minutes to about 2 minutes and approval time reduced from up to two weeks to one to two days.
What failed first
Higher Ground's previous approval workflow required multiple back-and-forth emails when changes were needed, and invoices could take up to two weeks to get approved, a process that grew more complex as new campuses opened.