accounts_payable · realestate · workflow
Vic.ai helps HSB achieve 96% invoice coding accuracy and 72% no-touch processing rate
HSB processes around 1.5 million invoices per year, and its existing workflow required over 300 accountants to manually fill missing data in one system and then manually code and classify each invoice in a separate platform — an incredibly laborious multi-step process with no automation.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Invoice uploaded to Vic.ai
Invoices are uploaded to Vic.ai to begin end-to-end processing.
Tools used
Vic.aiAutopilot
Outcome
After implementing Vic.ai in June 2020, HSB achieved over 96% accuracy in invoice coding and classification, a 72% no-touch processing rate, and reduced per-invoice processing time from over 2 minutes to 45 seconds. HSB is on track to save more than 25,000 hours per year.
Results
Time saved45 seconds per invoice
Volume96%
Running sinceJune 2020
Grounding & classification
Source type: vendor customer story
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