accounts_payable · media · workflow
NOS automates 120+ processes enterprise-wide with UiPath RPA, returning 75,000 hours annually
NOS needed to transform operations across all departments — call centers, finance, and field teams — where staff were occupied by manual, mundane tasks and slow processes such as a two-week discount card approval, with no scalable automation capability in place.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · RPA roadmap prioritization
NOS developed an RPA roadmap prioritizing areas where the technology would have the most impact.
Tools used
UiPath
Outcome
NOS automated over 120 processes across dozens of departments, returning around 75,000 hours to the business annually, and reduced the discount card approval cycle from 2 weeks to 2 days.
Results
Time saved75,000 hours
Volumeover 120
Running sinceMay 2018
Grounding & classification
Source type: vendor customer story
28 fields verified against source quotes.
agent assistinvoicepurchase ordermetric backednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedtelecomautomation ratecustomer satisfactioncycle time reductionemployee productivitytime savedvendor customer storyaccounts payableback office opscustomer supportfinance opsautonomous resolution