accounts_payable · realestate · workflow
Strawberry Hotels achieves 1.2-minute invoice processing at 96% accuracy with Vic.ai
Strawberry needed to modernize their finance operations to reduce costs and automate invoice processing while managing multiple hotel brands, facing challenges in coding invoices and allocating costs, and experiencing seasonal underutilization of the AP team.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Incoming invoice arrives
Incoming invoices arrive at Vic.ai acting as a front-end system integrated with Oracle NetSuite.
Tools used
Vic.aiPropell.ai · partnerOracle NetSuite · partner
Outcome
Strawberry achieved an average invoice processing time of 1.2 minutes at 96% accuracy and reduced approval time to less than 2 days, freeing up the AP team for more value-adding work.
Results
Time saved1.2 minutes
Volume96%
Grounding & classification
Source type: vendor customer story
31 fields verified against source quotes.
agentic workflowdocument aiidpinvoicehuman review describedmetric backednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedhospitalityaccuracy improvementautomation ratecost reductioncycle time reductionemployee productivityvendor customer storyaccounts payablefinance opsinvoice processingai draft human approvalautonomous resolutiondocument to record