accounts_payable · ecommerce · workflow
Zola automates 600,000+ annual invoices with Tipalti, running AP with 2 people instead of 10
Zola's finance team processed more than 600,000 invoices annually through manual approval and payment workflows that were unsustainable at scale, and the company's previous Bill.com system still consumed significant time each week as payment volumes doubled.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Vendor self-onboarding
Vendors onboard seamlessly and choose their preferred payment methods through Tipalti.
Tools used
TipaltiOCREDI
Outcome
Zola now processes over 600,000 invoices annually through automation with just two AP staff instead of ten, and still closes the books by the second day of the month.
What failed first
Bill.com was Zola's original tool to streamline operations but could not keep pace as payment volumes doubled, leaving invoice approvals and payment processing still consuming significant time each week.
Results
Time savedclose on the second day of the month
Volumemore than 600,000
Grounding & classification
Source type: vendor customer story
27 fields verified against source quotes, 1 dropped as unverifiable.
data extractionocrinvoicefailure mode describedmetric backedsource backedtools describedworkflow describedecommerceretailcost reductioncycle time reductionemployee productivitythroughput increasevendor customer storyaccounts payableinvoice processingdocument to recordinbox to system