appointment_scheduling · realestate · workflow
AI-Powered Real Estate Appointment Scheduling: How Choices Boosted Conversion to 9%
Choices' Sales team managed hundreds of leads monthly from Facebook and Instagram ads but encountered fake or missing contact information and unqualified leads, creating an admin-heavy process. Repeated FAQ back-and-forth between reps and landlords further delayed sales and hindered the team's ability to focus on substantive conversations.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Lead arrives from social ads
Leads come in from Facebook and Instagram ads and enter the WhatsApp chatbot flow.
Tools used
LandbotWhatsApp
Outcome
Choices boosted conversion to 9% with an AI WhatsApp chatbot that automated FAQ answering, lead qualification, documentation checks, and appointment scheduling around the clock, enabling Sales reps to have higher-quality conversations.
Results
Volume9%
Grounding & classification
Source type: vendor customer story
24 fields verified against source quotes.
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