back_office_ops · media · workflow
BurdaVerlag integrates ElevenLabs AI audio and voice agents into the AISSIST platform
BurdaVerlag wanted to add enterprise-grade AI audio and voice agent capabilities to AISSIST for publishing and media workflows, as digital interfaces increasingly move toward voice.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · User requests via AISSIST
AISSIST provides a single, easy-to-use interface supporting text generation and editing, document chat, translation, audio transcription, image creation, and automated multi-step workflows.
Tools used
AISSISTElevenLabs
Outcome
AISSIST integrates ElevenLabs audio AI and conversational voice agents, enabling Burda's teams to create and scale content across formats and languages; the platform, now used by over 2,500 employees internally, also became available to external companies.
Results
Volumeover 2,500 employees
Cost replaced32 languages
Running since2023
Grounding & classification
Source type: press release
21 fields verified against source quotes.
agentic workflowcontent generationconversational aispeech to texttranslationvoice aiknowledge basemetric backednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedmediaemployee productivitypress releaseback office opsmarketing opsagentic task execution