back_office_ops · saas · workflow
Duvo deploys production voice agents in one week with ElevenAgents
Enterprise operations still depend on human conversations and manual work — calling suppliers, chasing confirmations, collecting documents — across workflows spanning multiple systems and teams that have never been mapped or automated.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Business user describes process
Business users describe a process out loud to initiate workflow capture.
Tools used
ElevenAgentsERP
Outcome
Duvo deployed a production-ready voice layer in one week, mapped an enterprise workflow in an afternoon rather than through a six-to-eight-week consulting engagement, and identified over one million euros in annual margin leaking for a grocery retailer.
What failed first
Building custom speech infrastructure in-house would have required an estimated 8-12 weeks and ongoing maintenance of streaming pipelines, barge-in handling, and speech lifecycle management.
Results
Time savedone week
Cost replacedover one million euros
Grounding & classification
Source type: vendor customer story
28 fields verified against source quotes.
agentic workflowconversational aivoice aicall recordingmetric backednamed customerproduction runtime claimedsource backedtools describedvendor confirmedworkflow describedretailsoftwarecost reductioncycle time reductiontime savedvendor customer storyback office opssupply chainagentic task executionvoice call handling