back_office_ops · public · workflow
ElevenLabs partners with Ukraine to build the world's first agentic government using voice AI
Ukrainian public services needed to become more efficient and accessible, with healthcare burdened by administrative overhead and educational content not accessible to all learners.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · AI agents serve citizens
AI agents work on citizens' behalf across ministries, connecting national systems with individual needs.
Tools used
ElevenLabsMriiaObriyDiia.AI
Outcome
Ukraine launched Diia.AI as the world's first public-service agent app and platform, and is expanding AI agents across the Ministries of Education, Economy, and Health with ElevenLabs' support.
Grounding & classification
Source type: press release
23 fields verified against source quotes, 1 dropped as unverifiable.
agentic workflowai agentpersonalizationtranslationvoice aiknowledge basenamed customerproduction runtime claimedtools describedworkflow describededucationgovernmenthealthcaretime savedpress releaseback office opsagentic task execution