back_office_ops · energy · workflow
Orange Polska builds 500 robots in 500 days with UiPath #Doit4Me citizen developer program
Orange Polska's 11k+ workforce faced pervasive repetitive tasks across almost every part of the organization that hampered skills development, limited work-life balance, reduced employee well-being, and held back business productivity and accuracy.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Launch #Doit4Me program
Orange Polska establishes the #Doit4Me robotization program at the end of 2022 to democratize automation by empowering employees to create their own robots.
Tools used
UiPath
Outcome
The #Doit4Me program trained over 900 employees in RPA and reached 500 robots built in 500 days by mid-2024, accelerating digital transformation of operational teams, boosting productivity, and producing a change of mindset among employees toward digital innovation.
Results
Time savedreducing the time needed to complete mundane activities
Volumeover 900
Running sinceend of 2022
Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
metric backednamed customerproduction runtime claimedsource backedtools describedvendor confirmedworkflow describedtelecomemployee productivitythroughput increasetime savedvendor customer storyback office opsdata entry opsautonomous resolution