back_office_ops · saas · workflow
Slack enterprise search: secure and private RAG-powered search across external apps
Slack needed to extend its AI-powered search beyond internal Slack messages to include content from external applications like Google Drive and GitHub, while maintaining the same enterprise-grade security and privacy guarantees already established for Slack AI.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · User submits search query
Users can surface up-to-date, relevant content that is permissioned to them directly in Slack's search.
Tools used
Slack AIRAGAWSOAuthACL
Outcome
Slack built enterprise search using a federated, real-time approach with OAuth authorization and RAG to surface permissioned external content without storing it, upholding enterprise security and privacy principles.
Grounding & classification
Source type: technical build writeup
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enterprise searchknowledge searchragknowledge basemetric backedproduction runtime claimedtools describedvendor confirmedworkflow describedsoftwareemployee productivitytechnical build writeupback office opsrag answering