Compliance monitoring · Production

ABB Optical reduces Sunshine Act compliance audit time from two months to two days with Ramp and MedPro Systems

The problem

ABB Optical's compliance team had no real-time visibility into expense transactions in Concur, could not review them until year-end, and spent two months each quarter manually auditing over 10,000 transactions—with no way to correct errors after money was already spent.

First attempt

Concur's system relied on manual attendee-type entry, causing meals to be incorrectly classified as HCP spend, and offered no in-flight visibility into reporting errors—making year-end corrections extremely time-consuming.

Workflow diagram · grounded in source

Mobile expense capture

trigger

“Ramp's mobile-first design lets ABB Optical's field team log expenses the moment they happen—receipt photo, provider selection, expense categorization —done”

MedPro provider lookup

integration

“field reps search and select verified providers from MedPro's database as they submit expenses, with no separate login or system switching. Users see the provider's NPI number, state license, and verification details instantly for every …”

AI policy review and classification

ai_action

“Using Ramp's AI policy review feature, transactions under $10 can be automatically approved, purchases outside policy parameters get flagged, and vendor & staff meals are separated from provider meals—a critical distinction for Sunshine …”

Compliance officer monthly review

human_review

“Lisa reviews thousands of transactions monthly—typically finishing in 3 hours—because Ramp consolidates everything into a single screen”

Transparency reporting export

output

“MedPro's data in Ramp seamlessly exports to the MedPro ComplianceReportingID transparency platform”

Management reporting

output

“Lisa presents monthly reports to management and quarterly reports to the risk management committee, flagging transactions that are held up because they are awaiting reviewer approval, have missing information or receipts, require repayme…”

Reported outcome

Compliance audits that previously took two months now take one to two days, typically completed in three hours.
Error rates dropped 85–90%, affidavit usage for missing receipts dropped 85–90%, and 90% of the field team submits expenses via mobile.

Reported metrics

Compliance audit timetwo months to one to two days

Monthly audit completion time3 hours

Error rate85-90%

Affidavit usage for missing receipts85-90%

Show all 7 reported metrics

compliance audit timetwo months to one to two days

monthly audit completion time3 hours

error rate85-90%

affidavit usage for missing receipts85-90%

field team mobile submission rate90%

quarterly audit transaction volume (pre-Ramp)10,000+

previous quarterly audit duration2-3 months

Reported stack

RampMedPro SystemsMedPro ComplianceReportingID

Source

https://ramp.com/customers/abboptical

Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Compliance audits that previously took two months now take one to two days, typically completed in three hours.

What tools did this team use?

Ramp, MedPro Systems, MedPro ComplianceReportingID.

What results were reported?

Compliance audit time: two months to one to two days; Monthly audit completion time: 3 hours; Error rate: 85-90%; Affidavit usage for missing receipts: 85-90% (source-reported, not independently verified).

What failed first in this deployment?

How is this compliance monitoring AI workflow structured?

Mobile expense capture → MedPro provider lookup → AI policy review and classification → Compliance officer monthly review → Transparency reporting export → Management reporting.

Compliance audits that previously took two months now take one to two days, typically completed in three hours.Error rates dropped 85–90%, affidavit usage for missing receipts dropped 85–90%, and 90% of the field team submits expenses via mobile.