Supply chain · Production

AEON uses Blue Yonder category management and channel clustering to optimize on-shelf availability

The problem

AEON needed to improve their ability to keep the right products on store shelves to meet local demand as part of a customer-first strategy.

Workflow diagram · grounded in source
1
Store clustering by product performance
ai_action
“Blue Yonder's channel clustering capability is used to group stores based on product performance to identify and localize customer preferences”
2
Store groups to knowledge base
integration
“Generated store groups are interfaced to the category knowledge base to support assortment optimization processes”
3
Optimal assortment recommendation
ai_action
“recommend optimal assortments that are space-aware for schematic plan creation in space planning”
4
Schematic plan creation and storage
output
“Schematic plans are developed for approved assortments in space planning and are saved in the category knowledge base repository”
5
Auto-ordering interface to PROFIT
integration
“Shelf capacities of approved schematic plans are interfaced to AEON's PROFIT system to support auto-ordering processes”
6
Schematic plan distribution to stores
output
“Schematic plans are also emailed to stores for schematic plan implementation, increasing plan compliance”
Reported outcome

AEON achieved improved customer satisfaction through increased on-shelf availability, increased profitability through reductions in out-of-stocks and obsolete merchandise, and rapid return on investment via cloud-based deployment.

Reported metrics
Customer satisfactionImproved customer satisfaction
On-shelf availabilityincreased on-shelf availability
Out-of-stocksreductions in out-of-stocks
Obsolete merchandisereductions in obsolete merchandise
Show all 7 reported metrics
customer satisfactionImproved customer satisfaction
on-shelf availabilityincreased on-shelf availability
out-of-stocksreductions in out-of-stocks
obsolete merchandisereductions in obsolete merchandise
profitabilityIncreased profitability
return on investmentRapid return on investment
plan complianceincreasing plan compliance
Reported stack
Blue YonderPROFIT system
Source
https://blueyonder.com/customers/aeon
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

AEON achieved improved customer satisfaction through increased on-shelf availability, increased profitability through reductions in out-of-stocks and obsolete merchandise, and rapid return on investment via cloud-base…

What tools did this team use?

Blue Yonder, PROFIT system.

What results were reported?

Customer satisfaction: Improved customer satisfaction; On-shelf availability: increased on-shelf availability; Out-of-stocks: reductions in out-of-stocks; Obsolete merchandise: reductions in obsolete merchandise (source-reported, not independently verified).

How is this supply chain AI workflow structured?

Store clustering by product performance → Store groups to knowledge base → Optimal assortment recommendation → Schematic plan creation and storage → Auto-ordering interface to PROFIT → Schematic plan distribution to stores.

Related supply chain cases