Sales ops · Production

Alchemy Cloud improves sales intelligence and onboarding speed with Clari Copilot

The problem

As Alchemy Cloud grew, its small sales team needed to move from point tools to a unified sales operations platform. There was no documentation of what sales success looked like, making onboarding and coaching largely guesswork.

Workflow diagram · grounded in source
1
Sales call occurs
trigger
“That goes all the way from initial prospecting via outbound phone calls to when they're fielding those final diligence-related questions from a customer”
2
Record and analyze calls
ai_action
“The entire process is recorded in Clari Copilot and analyzed for highlights and key moments”
3
Catalog and label information
output
“All of the information is cataloged, labeled and searchable inside of Clari Copilot”
4
Build game tape library
output
“we can capture that knowledge and direct new reps to our game tapes or playlists of relevant topics”
5
Ongoing coaching and training
feedback_loop
“For ongoing training, the company uses both synchronous and asynchronous learning. They have certain game tapes that are cataloged and have all the information new hires need to consume. And then they have game tapes for ad hoc training …”
Reported outcome

Clari Copilot gave Alchemy Cloud a searchable, labeled library of recorded calls analyzed for highlights and key moments, enabling faster onboarding — estimated at a 50 percent faster ramp period for new BDRs — and ongoing coaching on what good customer qualification sounds like.

Reported metrics
new BDR ramp period50 percent faster ramp period
Sales motion guessworkisn't left up to as much guesswork as in the past
Reported stack
Clari Copilot
Source
https://www.clari.com/resources/customer-stories/alchemy-cloud/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Clari Copilot gave Alchemy Cloud a searchable, labeled library of recorded calls analyzed for highlights and key moments, enabling faster onboarding — estimated at a 50 percent faster ramp period for new BDRs — and on…

What tools did this team use?

Clari Copilot.

What results were reported?

new BDR ramp period: 50 percent faster ramp period; Sales motion guesswork: isn't left up to as much guesswork as in the past (source-reported, not independently verified).

How is this sales ops AI workflow structured?

Sales call occurs → Record and analyze calls → Catalog and label information → Build game tape library → Ongoing coaching and training.

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