Ecommerce ops · Production

APMEX drives double-digit growth with Dynamic Yield personalization

The problem

APMEX had a diverse customer base and an enormously large product catalog, and lacked a sophisticated enough understanding of user motivations to serve targeted promotions across different segments.

Workflow diagram · grounded in source
1
Shopper motivation discovery
trigger
“APMEX turned to Dynamic Yield to discover the real motivations of its shoppers in order to serve more targeted promotions across a wide range of different segments”
2
Real-time segment analysis
ai_action
“Analyze and identify high-value segments in real time for experience-tailoring”
3
Targeted promotion delivery
output
“serve more targeted promotions across a wide range of different segments”
4
Product discovery optimization
ai_action
“Optimize product discovery for vast assortment of SKUs based on traffic quality”
Reported outcome

Key financial metrics including conversion rate, average order value, and revenue per session increased between 5-7% through Dynamic Yield's personalization capabilities.

Reported metrics
Conversion rate5-7%
Average order value5-7%
Revenue per session5-7%
Reported stack
Dynamic YieldCRM
Source
https://www.dynamicyield.com/case-studies/apmex
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Key financial metrics including conversion rate, average order value, and revenue per session increased between 5-7% through Dynamic Yield's personalization capabilities.

What tools did this team use?

Dynamic Yield, CRM.

What results were reported?

Conversion rate: 5-7%; Average order value: 5-7%; Revenue per session: 5-7% (source-reported, not independently verified).

How is this ecommerce ops AI workflow structured?

Shopper motivation discovery → Real-time segment analysis → Targeted promotion delivery → Product discovery optimization.