Back office ops · Production
BurdaVerlag integrates ElevenLabs AI audio and voice agents into the AISSIST platform
The problem
BurdaVerlag wanted to add enterprise-grade AI audio and voice agent capabilities to AISSIST for publishing and media workflows, as digital interfaces increasingly move toward voice.
Workflow diagram · grounded in source
1
User requests via AISSIST
trigger
“The platform combines technologies from leading AI providers in a single, easy-to-use interface, supporting text generation and editing, document chat, translation, audio transcription, image creation, and automated multi-step workflows”
2
ElevenLabs voice AI generation
ai_action
“ElevenLabs develops AI audio models that generate realistic, versatile, and contextually-aware speech across 32 languages and power the conversational voice agent platform”
3
Conversational agents integrated
output
“both are collaborating to integrate conversational agents into AISSIST, making the platform more intuitive, accessible, and dynamic in the field of audio”
Reported outcome
AISSIST integrates ElevenLabs audio AI and conversational voice agents, enabling Burda's teams to create and scale content across formats and languages; the platform, now used by over 2,500 employees internally, also became available to external companies.
Reported metrics
AISSIST internal usersover 2,500 employees
languages supported by ElevenLabs audio models32 languages
Reported stack
AISSISTElevenLabs
Source
https://elevenlabs.io/blog/burda-strategic-partnership-for-audio-ai-and-voice-agent-solutions
Read source ↗Frequently asked questions
What did this team achieve with this AI workflow?
AISSIST integrates ElevenLabs audio AI and conversational voice agents, enabling Burda's teams to create and scale content across formats and languages; the platform, now used by over 2,500 employees internally, also…
What tools did this team use?
AISSIST, ElevenLabs.
What results were reported?
AISSIST internal users: over 2,500 employees; languages supported by ElevenLabs audio models: 32 languages (source-reported, not independently verified).
How is this back office ops AI workflow structured?
User requests via AISSIST → ElevenLabs voice AI generation → Conversational agents integrated.