Clinical documentation · Production

Camarena Health returns 12,800 clinician hours with Freed AI scribe across 24 sites

The problem

Camarena Health's providers across 24 clinical sites relied on human scribes, but high turnover and callouts meant providers were working with a new scribe almost every week. Retraining was a recurring burden, and the resulting documentation gaps caused billing delays as providers tried to close over 22 daily notes each.

First attempt

Camarena tested several AI scribe competitors, including Athena's native AI scribe built directly into their existing EHR, but it did not pass—competitor notes were less concise and accurate than Freed's.

Workflow diagram · grounded in source
1
Providers deliver patient care
trigger
“On any given day, 50–60 providers deliver care across 10+ specialties.”
2
Freed AI generates clinical note
ai_action
“The notes contain medically appropriate language. There are no misspellings. Freed's notes are more concise and accurate than some of the competitors that contain more fluff.”
3
Clinician reviews and finalizes note
human_review
“clinicians spend about 2 minutes reviewing and finalizing each note”
4
Ready note signed by clinician
output
“By the time the clinician sits down, the note is ready. Signing that note becomes a lot easier.”
5
Billing cycle accelerated
integration
“In FQHCs, the path from patient encounter to reimbursement runs through documentation. Faster notes mean faster billing.”
Reported outcome

Over 50 clinicians across 24 sites adopted Freed with no heavy training or IT implementation cycle.
Documentation time dropped from roughly 10 minutes to about 2 minutes per visit, returning approximately 12,800 hours to clinicians in a single year—the equivalent of roughly 6 full-time clinicians—while also accelerating the billing cycle.

Reported metrics
documentation time per visit before Freedroughly 10 minutes per visit
documentation time per visit after Freedabout 2 minutes
Time saved per visit8-minute differential
Total visits analyzed96,067 visits
Show all 9 reported metrics
documentation time per visit before Freedroughly 10 minutes per visit
documentation time per visit after Freedabout 2 minutes
time saved per visit8-minute differential
total visits analyzed96,067 visits
hours returned to clinicians annuallyapproximately 12,800 hours
FTE equivalent time returnedroughly 6 full-time clinicians
clinicians using Freed50+
clinical sites covered24
daily notes per provider22+
Reported stack
FreedEHR
Source
https://www.getfreed.ai/blog/case-study-camarena-health
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Over 50 clinicians across 24 sites adopted Freed with no heavy training or IT implementation cycle.

What tools did this team use?

Freed, EHR.

What results were reported?

documentation time per visit before Freed: roughly 10 minutes per visit; documentation time per visit after Freed: about 2 minutes; Time saved per visit: 8-minute differential; Total visits analyzed: 96,067 visits (source-reported, not independently verified).

What failed first in this deployment?

Camarena tested several AI scribe competitors, including Athena's native AI scribe built directly into their existing EHR, but it did not pass—competitor notes were less concise and accurate than Freed's.

How is this clinical documentation AI workflow structured?

Providers deliver patient care → Freed AI generates clinical note → Clinician reviews and finalizes note → Ready note signed by clinician → Billing cycle accelerated.