Castell automates payer care gap attestation with Notable, saving 8,360 hours of staff time
Castell needed to close care gaps at scale across hundreds of providers, a task that required significant staff resources — equivalent to 47 full-time care coordinators — making manual chart review and payer attestation unsustainable as the organisation expanded its value-based care programs.
By automating chart review and payer care gap attestation with Notable, Castell reviewed over 100,000 patient charts, saved 8,360 hours of staff time, submitted 6,915 charts to payers, and achieved a 6.9% increase in average care gap closure rate across five measures.
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Frequently asked questions
What did this team achieve with this AI workflow?
By automating chart review and payer care gap attestation with Notable, Castell reviewed over 100,000 patient charts, saved 8,360 hours of staff time, submitted 6,915 charts to payers, and achieved a 6.9% increase in…
What tools did this team use?
Notable, Intelligent Population Health, EHR, United Healthcare, Select Health.
What results were reported?
Patient charts reviewed: over 100,000; Staff time saved: 8,360 hours; Charts submitted for care gap attestation: 6,915; Average care gap closure rate increase: 6.9% (source-reported, not independently verified).
How is this medical records processing AI workflow structured?
Care gap data surfaced pre-encounter → Automated chart review → Care gap validation → Payer attestation submission → Performance data tracking.