Castell uses Notable intelligent automation to review 3,362 additional patient charts daily, saving equivalent of 34 FTE
Castell care coordinators manually reviewed patient charts in iCentra Cerner EHR, clicking through filters to identify VBC payers and care gaps, with each chart requiring around three minutes of manual point-and-clicking and the workload reaching approximately 100 charts per day — a process that extended further when records needed to be requested from other health systems.
After deploying Notable's Intelligent Population Health solution, Castell care coordinators can review 3,362 additional patient charts each day — the equivalent of 34 full-time care coordinators completing more than 190 hours of work — and care teams can engage patients more proactively while avoiding excessive outbound calls.
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Frequently asked questions
What did this team achieve with this AI workflow?
After deploying Notable's Intelligent Population Health solution, Castell care coordinators can review 3,362 additional patient charts each day — the equivalent of 34 full-time care coordinators completing more than 1…
What tools did this team use?
Notable, Intelligent Population Health, iCentra Cerner EHR.
What results were reported?
Additional patients reviewed per day: 3,362; equivalent FTE saved: 34 full time care coordinators; Hours of work automated: more than 190 hours; Charts reviewed per coordinator per day (baseline): approximately 100 (source-reported, not independently verified).
How is this medical records processing AI workflow structured?
Automated chart review bots → Care gap and follow-up identification → Data surfaced to care coordinators.