Procurement · Production
Deliveroo achieves 100% supplier adoption across 10 countries with Coupa
The problem
Deliveroo's post-IPO procurement operated through disconnected systems across 10 countries, limiting agility, analytics, contract visibility, and spend compliance.
Workflow diagram · grounded in source
1
Legacy gap triggers transformation
trigger
“Legacy post-IPO systems lacked the agility and analytics needed for modern procurement”
2
Global procurement unification
integration
“Deliveroo unified procurement across 10 countries, embedding AI into every workflow. With Coupa, the company achieved 100% supplier adoption and built a single digital ecosystem.”
3
AI embedded in workflows
ai_action
“embedding AI into every workflow”
4
Automated real-time insights
output
“Automated processes deliver real-time insights and continuous efficiency”
Reported outcome
Deliveroo achieved 100% supplier adoption and a unified digital procurement ecosystem across 10 countries following a 13-month global implementation, with automated processes delivering real-time insights and a single use case recovering the full cost of implementation many times over.
Reported metrics
Supplier adoption100%
Global implementation duration13-month
Implementation cost paybackpaid back the full cost of our implementation many times over
Reported stack
Coupa
Frequently asked questions
What did this team achieve with this AI workflow?
Deliveroo achieved 100% supplier adoption and a unified digital procurement ecosystem across 10 countries following a 13-month global implementation, with automated processes delivering real-time insights and a single…
What tools did this team use?
Coupa.
What results were reported?
Supplier adoption: 100%; Global implementation duration: 13-month; Implementation cost payback: paid back the full cost of our implementation many times over (source-reported, not independently verified).
How is this procurement AI workflow structured?
Legacy gap triggers transformation → Global procurement unification → AI embedded in workflows → Automated real-time insights.