Hr onboarding · Production

Glean helps Cro Metrics employees instantly access knowledge across distributed tools

The problem

Cro Metrics' fully remote team generates documentation across multiple tools, and as the company grew, employees found it harder to locate key resources, slowing them down and pulling focus from high-impact work.

Workflow diagram · grounded in source
1
Employee searches for knowledge
trigger
“Whether working in Slack or a browser, employees can search from anywhere without breaking focus”
2
Glean surfaces relevant documents
ai_action
“Instead of sifting through scattered documents, teams can instantly find martech evaluations or onboarding materials”
3
Knowledge delivered to employee
output
“With Glean, Cro Metrics employees get the knowledge they need, without the struggle”
Reported outcome

Employees can instantly find martech evaluations, onboarding materials, and due diligence reports, enabling faster onboarding, confident decision-making, and uninterrupted workflows.

Reported metrics
Onboarding speed for new hiresquickly get up to speed
Time to find informationinstantly find
Reported stack
GleanSlack
Source
https://www.glean.com/resources/customer-stories/cro-metrics
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Employees can instantly find martech evaluations, onboarding materials, and due diligence reports, enabling faster onboarding, confident decision-making, and uninterrupted workflows.

What tools did this team use?

Glean, Slack.

What results were reported?

Onboarding speed for new hires: quickly get up to speed; Time to find information: instantly find (source-reported, not independently verified).

How is this hr onboarding AI workflow structured?

Employee searches for knowledge → Glean surfaces relevant documents → Knowledge delivered to employee.