Higher Ground Education processes 80% of invoices on Autopilot at 98% accuracy with Vic.ai
Higher Ground's AP team processed invoices manually across 100 global campuses using disparate tools not integrated with their ERP, with complex email-based approvals impeding everyone involved and the team at their breaking point in terms of time and cost.
Higher Ground's previous approval workflow required multiple back-and-forth emails when changes were needed, and invoices could take up to two weeks to get approved, a process that grew more complex as new campuses opened.
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Higher Ground now processes 80% of invoices on Autopilot with no human intervention, achieves 98% accuracy across all fields, and averages 88% straight-through-processing, with invoice processing time reduced from more than 10 minutes to about 2 minutes and approval time reduced from up to two weeks to one to two days.
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Frequently asked questions
What did this team achieve with this AI workflow?
Higher Ground now processes 80% of invoices on Autopilot with no human intervention, achieves 98% accuracy across all fields, and averages 88% straight-through-processing, with invoice processing time reduced from mor…
What tools did this team use?
Vic.ai, Sage Intacct.
What results were reported?
invoices on Autopilot: 80%; Invoice accuracy rate: 98%; No-touch straight-through-processing rate: 88%; invoice processing time before Vic.ai: more than 10 minutes per invoice (source-reported, not independently verified).
What failed first in this deployment?
Higher Ground's previous approval workflow required multiple back-and-forth emails when changes were needed, and invoices could take up to two weeks to get approved, a process that grew more complex as new campuses op…
How is this accounts payable AI workflow structured?
AI ingests and codes invoices → Automated approval routing → Autopilot posting to ERP → Human review for exceptions.
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