Nexi Group achieves zero-touch KYC/AML merchant onboarding with super.AI IDP, saving 400+ hours monthly
Nexi Group's merchant onboarding relied on manual, paper-based KYC and AML document review — skilled workers had to switch between paper documents and electronic record systems, comparing and inputting data by hand. Taking several minutes per new customer and multiplied across thousands of new merchants each month, the process caused onboarding delays, a suboptimal customer experience, and a continuous drain on employee satisfaction.
super.AI's IDP solution eliminated the manual paper review process, achieving 99.9% data extraction accuracy and saving over 400 hours per month with zero errors, enabling Nexi to redirect skilled employees to more engaging, value-adding work.
Frequently asked questions
What did this team achieve with this AI workflow?
super.AI's IDP solution eliminated the manual paper review process, achieving 99.9% data extraction accuracy and saving over 400 hours per month with zero errors, enabling Nexi to redirect skilled employees to more en…
What tools did this team use?
super.AI.
What results were reported?
Data extraction accuracy: 99.9%; Hours saved per month: 400+ hours/month; Employee reallocation: employees redirected to more engaging and value-adding activities (source-reported, not independently verified).
How is this kyc aml AI workflow structured?
Merchant document submission → IDP data extraction → Automated validation and comparison → Zero-touch data entry output.