Sales ops · Production

Recall.ai enables Modjo to scale sales call recordings 10x per user on Microsoft Teams

The problem

Modjo needed reliable, scalable access to sales call recordings to power their AI analysis tool, but native recording on Google Meet and Microsoft Teams lacked automation, required access to private cloud storage users were unwilling to grant, and delivered recordings with 30-40 minute delays. Building an in-house recording bot would have required multiple full-time engineers and 3-6 months of development.

First attempt

Native recording capabilities within Microsoft Teams and Google Meet failed to meet Modjo's needs due to lack of automation, private storage access requirements users were unwilling to grant, and 30-40 minute recording delays.

Workflow diagram · grounded in source
1
Sales meeting occurs
trigger
“Modjo analyzes sales meetings that teams use to improve their sales performance”
2
Recall.ai bot auto-records
integration
“Recall.ai records meetings automatically — with no intervention from the user — for Modjo's customers”
3
Recording fed to Modjo
output
“Recall.ai's bot attends the call and immediately feeds the information directly back to Modjo”
4
AI sales call analysis
ai_action
“Modjo is an AI-powered performance tool that analyzes sales calls and customer interactions to improve your bottom line”
Reported outcome

After integrating Recall.ai, Modjo saw Google Meet recordings per user multiply by 2x and Microsoft Teams recordings multiply by 10x within one year, with significant impact on data captured and product adoption.

Reported metrics
Google Meet recordings per user2x
Microsoft Teams recordings per user10x
Development effort reduction3-4x
Estimated in-house bot build time3-6 months
Show all 6 reported metrics
Google Meet recordings per user2x
Microsoft Teams recordings per user10x
development effort reduction3-4x
estimated in-house bot build time3-6 months
recording availability delay with native platforms30-40 minutes
product adoption impactsignificant impact on the amount of data captured and on product adoption
Reported stack
Recall.aiMicrosoft TeamsGoogle Meet
Source
https://www.recall.ai/customers/modjo
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

After integrating Recall.ai, Modjo saw Google Meet recordings per user multiply by 2x and Microsoft Teams recordings multiply by 10x within one year, with significant impact on data captured and product adoption.

What tools did this team use?

Recall.ai, Microsoft Teams, Google Meet.

What results were reported?

Google Meet recordings per user: 2x; Microsoft Teams recordings per user: 10x; Development effort reduction: 3-4x; Estimated in-house bot build time: 3-6 months (source-reported, not independently verified).

What failed first in this deployment?

Native recording capabilities within Microsoft Teams and Google Meet failed to meet Modjo's needs due to lack of automation, private storage access requirements users were unwilling to grant, and 30-40 minute recordin…

How is this sales ops AI workflow structured?

Sales meeting occurs → Recall.ai bot auto-records → Recording fed to Modjo → AI sales call analysis.

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