Luminance's Legal-Grade AI streamlines contract review and ensures compliance at SITA
The problem
SITA's various teams were all involved in the contract review process, creating a burden on the Legal team while non-legal reviewers lacked the knowledge and unified process needed to conduct first-pass reviews consistently.
Workflow diagram · grounded in source
1
Contract submitted for review
Trigger
Customer contracts, terms and conditions, and supplier agreements are submitted for review across SITA's teams.
▾ source quote
“customer contracts, terms and conditions, and supplier agreements, instantly directing attention to areas of potential risk”
2
AI risk identification
Ai action
Luminance's Legal-Grade™ AI expedites contract review and instantly directs attention to areas of potential risk.
▾ source quote
“Luminance's Legal-Grade™ AI expedites the review of customer contracts, terms and conditions, and supplier agreements, instantly directing attention to areas of potential risk”
3
Non-legal first pass review
Human review
SITA's Procurement and Contract Management teams take a first pass review of incoming contracts, reducing the burden on Legal.
▾ source quote
“empowering SITA's Procurement and Contract Management teams to take a first pass review of incoming contracts, reducing the burden on Legal”
4
AI clause amendment
Ai action
Luminance automatically reviews and amends clauses to align with SITA's playbook.
▾ source quote
“Luminance automatically reviewing and amending clauses to align with SITA's playbook”
5
Knowledge centralization
Integration
All legal knowledge including negotiation preferences and internal precedents is centralized as an intelligent single source of truth accessible to teams across the business.
▾ source quote
“By centralizing all legal knowledge, including negotiation preferences and internal precedents, Luminance acts as an intelligent single source of truth. This information is accessible to teams across the business”
6
Contract approval
Output
Contracts are approved following the process established by Luminance.
▾ source quote
“as well as the process needed to approve the contract”
Reported outcome
Luminance expedites contract review across multiple teams, maintains compliance in a highly regulated industry, and ensures risky clauses are promptly identified and addressed through a unified AI-powered playbook.
Reported metrics
burden on Legal teamreducing the burden on Legal
Contract review qualityconsistently enhanced
Knowledge gapsknowledge gaps are minimized
Risky clause identificationrisky clauses promptly identified and addressed
Show all 6 reported metrics
burden on Legal teamreducing the burden on Legal
contract review qualityconsistently enhanced
knowledge gapsknowledge gaps are minimized
risky clause identificationrisky clauses promptly identified and addressed
contract review coverageEnhanced contract review across multiple teams
compliance maintainedMaintained compliance in highly regulated industry
Reported stack
Luminance
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Luminance expedites contract review across multiple teams, maintains compliance in a highly regulated industry, and ensures risky clauses are promptly identified and addressed through a unified AI-powered playbook.
What tools did this team use?
Luminance.
What results were reported?
burden on Legal team: reducing the burden on Legal; Contract review quality: consistently enhanced; Knowledge gaps: knowledge gaps are minimized; Risky clause identification: risky clauses promptly identified and addressed (source-reported, not independently verified).
How is this contract management AI workflow structured?
Contract submitted for review → AI risk identification → Non-legal first pass review → AI clause amendment → Knowledge centralization → Contract approval.
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