Sales ops · Production

Blue Yonder demand forecasting helps Tallink improve passenger utilization by up to 8%

The problem

Tallink needed to prioritize everyday operational work to focus on the most important revenue opportunities while managing departure performance and identifying new trends.

Workflow diagram · grounded in source
1
Business rules prioritize departures
routing
“The solution's flexible business rules enable Tallink to keep departures selling as expected while focusing instead on new trends that need more attention to boost revenues”
2
Demand forecast generation
ai_action
“Improvement in demand forecast accuracy, transforming the business to act proactively”
3
Targeted pricing optimization
ai_action
“Maximized Tallink's ability to shape demand through targeted, optimized pricing by targeting users with active changes in the market”
4
Operational planning output
output
“Positioned to better manage staffing, replenishment and supply chain requirements with deeper visibility into demand insights”
Reported outcome

Since implementation, Tallink improved utilization and increased passenger numbers by up to 8%, improved demand forecast accuracy to enable proactive decision-making, and gained deeper demand visibility to better manage staffing, replenishment, and supply chain needs.

Reported metrics
Utilization improvementup to 8%
Passengers on managed departuresup to 8%
Demand forecast accuracyImprovement in demand forecast accuracy
Passenger numbers and revenuesincreases in passenger numbers and revenues
Reported stack
Blue Yonder
Source
https://blueyonder.com/customers/tallink
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Since implementation, Tallink improved utilization and increased passenger numbers by up to 8%, improved demand forecast accuracy to enable proactive decision-making, and gained deeper demand visibility to better mana…

What tools did this team use?

Blue Yonder.

What results were reported?

Utilization improvement: up to 8%; Passengers on managed departures: up to 8%; Demand forecast accuracy: Improvement in demand forecast accuracy; Passenger numbers and revenues: increases in passenger numbers and revenues (source-reported, not independently verified).

How is this sales ops AI workflow structured?

Business rules prioritize departures → Demand forecast generation → Targeted pricing optimization → Operational planning output.