Tesco maintains planogram expertise with Blue Yonder self-service training programme
Tesco needed to ensure software knowledge and best practices for Blue Yonder planogram solutions were preserved as the workforce evolved, with more than 100 colleagues relying on the platform.
Tesco previously relied on on-the-job learning and peer training, which did not systematically capture best practices.
The customised training programme led to higher-quality plans, a higher return on technology investments, and a 360-degree learning experience for Tesco colleagues.
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Frequently asked questions
What did this team achieve with this AI workflow?
The customised training programme led to higher-quality plans, a higher return on technology investments, and a 360-degree learning experience for Tesco colleagues.
What tools did this team use?
Blue Yonder.
What results were reported?
Planograms produced annually: one million; Store floorplan changes annually: 125,000; Self-service training videos: 80; colleagues using Blue Yonder solutions: more than 100 (source-reported, not independently verified).
What failed first in this deployment?
Tesco previously relied on on-the-job learning and peer training, which did not systematically capture best practices.
How is this back office ops AI workflow structured?
New-user onboarding workshop → Self-service video library → Ongoing knowledge assessments.