Sales ops · Production

Trimble boosted pipeline and tripled deal sizes with Gong's Revenue AI Operating System

The problem

Trimble needed to consolidate data, streamline workflows, and unify global teams as it transitioned from a fragmented, product-centric approach to an ecosystem-driven model in order to manage growing customer demands.

Workflow diagram · grounded in source
1
Customer conversation captured
trigger
“By adopting the Gong Revenue AI OS, Trimble unlocked unparalleled visibility into customer discussions”
2
AI derives actionable insights
ai_action
“Trimble utilized the Gong Revenue AI OS to derive actionable insights from customer conversations, helping teams pinpoint cross-sell opportunities and strengthen ongoing relationships”
3
Pain point signals flagged
ai_action
“The platform flagged specific cues, such as mentions of pain points”
4
Signals routed to sales teams
routing
“which were then channeled to the respective sales teams of potential new solutions”
5
SDR flows personalized from insights
output
“SDR teams, who are using flows that can be personalized from insights gathered from Gong”
6
Teams propose targeted solutions
output
“Armed with this intelligence, teams proposed targeted solutions that aligned with customer pain points, driving scalable growth”
Reported outcome

Trimble grew pipeline revenue by millions and tripled average deal sizes by using Gong's AI-driven conversation insights to power an account-based selling strategy across global teams.

Reported metrics
Pipeline revenue growthmillions
Average deal size increasetripled
Average deal size increase (confirmation)threefold increase
Reported stack
Gong Revenue AI OSGong Engage
Source
https://www.gong.io/customers/case-studies/how-trimble-boosted-pipeline-and-tripled-deal-sizes-with-gong-s-revenue-ai-operating-system
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Trimble grew pipeline revenue by millions and tripled average deal sizes by using Gong's AI-driven conversation insights to power an account-based selling strategy across global teams.

What tools did this team use?

Gong Revenue AI OS, Gong Engage.

What results were reported?

Pipeline revenue growth: millions; Average deal size increase: tripled; Average deal size increase (confirmation): threefold increase (source-reported, not independently verified).

How is this sales ops AI workflow structured?

Customer conversation captured → AI derives actionable insights → Pain point signals flagged → Signals routed to sales teams → SDR flows personalized from insights → Teams propose targeted solutions.

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