VML uses monday.com to centralize operations and bring AI to their data as a global creative agency
VML teams struggled to use the platform confidently during high-stress real-life incidents and hazards, having only encountered it once in training, making adoption under pressure difficult.
The prior industry approach of bringing data to the AI did not deliver results; monday.com reversed this by bringing the AI to existing data.
monday.com became an accelerant for VML's global transformation as a creative agency and enabled centralizing all processes in a single platform for seamless work, coordination, and communication.
Frequently asked questions
What did this team achieve with this AI workflow?
monday.com became an accelerant for VML's global transformation as a creative agency and enabled centralizing all processes in a single platform for seamless work, coordination, and communication.
What tools did this team use?
monday.com.
What results were reported?
Organizational transformation impact: accelerant for us so that we can transform and become the best creative agency that we possibly can; AI-to-data approach impact: that changed everything (source-reported, not independently verified).
What failed first in this deployment?
The prior industry approach of bringing data to the AI did not deliver results; monday.com reversed this by bringing the AI to existing data.
How is this back office ops AI workflow structured?
Real-life incident trigger → AI applied to existing data → Centralized process platform.