claims_processing · healthcare · workflow
Nanonets automates insurance claim form processing for Defined Physical Therapy Network
Defined Physical Therapy Network manually entered data from scanned insurance claim forms into their CRM, taking about 11 minutes per patient, while the team processed over 60,000 pages annually.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Forms ingested from source
Nanonets ingests incoming insurance claim forms directly from Gmail or G-Drive.
Tools used
NanonetsOCR
Outcome
Nanonets automated the end-to-end manual process, ingesting forms from Gmail or G-Drive, extracting data with an AI-powered OCR model, and exporting cleaned data to the internal CRM via webhooks so claims can be categorised and filed with the respective payer.
Results
Time saved11 minutes
Volumeover 60,000 pages
Grounding & classification
Source type: vendor customer story
22 fields verified against source quotes.
data extractiondocument aiidpocrform submissioninsurance claimmetric backednamed customertools describedworkflow describedhealthcareautomation ratetime savedvendor customer storyclaims processingdata entry opsdocument to recordinbox to system