claims_processing · finance · workflow
Generali France uses Shift Technology Force to increase fraud detection and reduce false positives on property claims
Generali France needed to increase its detection rate on fraudulent property claims while processing a high volume of annual claims.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Claim filed
From the moment a claim is filed, Force begins its analysis.
Tools used
Force
Outcome
Force significantly reduced false positives, speeding up claims processing and saving time for both the insured and insurer, while enabling real-time anomaly detection to find fraud faster.
Results
Time savedsaving time for both the insured and insurer
Volumesignificantly reduce the number of false positive
Grounding & classification
Source type: vendor customer story
21 fields verified against source quotes.
anomaly detectionfraud detectioninsurance claimhuman review describednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedinsurancecycle time reductionerror reductiontime savedvendor customer storyclaims processinghuman review queuemonitor detect alert