clinical_documentation · healthcare · workflow

Abridge achieves 95% user retention across 22 pediatric specialties at Akron Children's Hospital

Pediatricians at Akron Children's Hospital faced heavy documentation burden across a wide range of specialties, reducing the focus they could give to patients and caregivers.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Multi-specialty clinical encounter
Pediatricians across 22 specialties, including gastroenterology, cardiology, and psychiatry, use Abridge during patient encounters.
Tools used
Abridge
Outcome

Abridge delivered 95% user retention across 22 specialties, a 90% increase in undivided attention to patients, a 54% reduction in cognitive load, and a 45% decrease in burnout, while generating real ROI from more accurate coding.

Results
Volume95%
Source

https://www.abridge.com/case-study/akron-childrens

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Grounding & classification
Source type: vendor customer story
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