clinical_documentation · healthcare · workflow
Inova Health System scales AI ambient documentation from primary care to 40+ specialties
Clinicians at Inova were spending up to two hours per night on after-hours ('pajama time') documentation, limiting their capacity to deliver patient care and expand patient access.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Clinical visit begins
Abridge is used for individual primary care visits as the entry point of documentation.
Tools used
Abridge
Outcome
Inova reduced documentation time from up to two hours per night to approximately 25 minutes for roughly 350 primary care physicians, then expanded Abridge to 40+ specialties and enabled shared medical visits where Abridge supports documentation for up to 20 patients in a single session.
Results
Time savedup to two hours per night to approximately 25 minutes
Volumeroughly 350
Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
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