contract_management · services · workflow

Buro Happold cuts contract inquiry response times by 90% using Luminance Legal-Grade AI

Buro Happold's legal team spent at least 50% of contract review time simply locating information scattered across playbooks, risk matrices, and precedent agreements, manually pulling from three or four sources with no single source of truth.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Incoming contract received
The workflow begins when an incoming contract is submitted for review.
Tools used
LuminanceAsk LumiClause Summary widget
Outcome

Luminance delivered 90% time savings on contract-related business inquiries, reduced urgent inquiry response times from two hours to 15 minutes, and enabled the legal team to transform from a reactive function to a proactive strategic partner.

Results
Time saved90%
Volumeat least 50%
Source

https://www.luminance.com/customers/buro-happold/

How we source this →

Grounding & classification
Source type: vendor customer story
30 fields verified against source quotes.
conversational aidocument aienterprise searchknowledge searchsummarizationcontractknowledge basemetric backednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedprofessional servicescycle time reductionemployee productivitytime savedvendor customer storycontract managementlegal document reviewlegal opsdocument to recordrag answering