contract_management · manufacturing · workflow
Imerys achieves over 90% cost-savings on external counsel with Luminance AI contract management
Imerys's 15-year-old contract management solution had become unviable, lawyers were burdened with low-value work such as NDAs causing slow turnaround times, and the company had never analyzed its contracts as an ecosystem to understand trends or enforce drafting consistency.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Contract or NDA request arises
Business clients submit NDA or contract requests that previously created delays because lawyers handled them manually.
Tools used
Luminance
Outcome
Imerys achieved over 90% cost-savings on external counsel, 30x quicker reporting with instant access to key information, and a sub-one-hour response time to legal queries, while empowering business users to handle NDAs and freeing lawyers for high-value work.
What failed first
The legacy contract management solution in place for about 15 years was no longer viable, forcing Imerys to seek a replacement with AI capabilities.
Results
Time saved< 1-hour
Volume30x quicker
Cost replacedOver 90%
Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
data extractiondocument aienterprise searchcontractmetric backednamed customerproduction runtime claimedtools describedworkflow describedmanufacturingcost reductioncycle time reductionemployee productivityresponse time reductionvendor customer storycontract managementlegal document reviewlegal opsdocument to recordhuman review queue