contract_management · healthcare · workflow
MicroVention replaces incumbent CLM with Lexion to automate contract intake and enable on-demand reporting
MicroVention's previous CLM was too technical and saw little adoption: the repository was unsearchable, version control was chaotic, and other departments felt legal requests disappeared into a blackhole through a clunky intake process.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Stakeholder submits intake form
Stakeholders choose an intake form to initiate a contract request.
Tools used
Lexion
Outcome
With Lexion, MicroVention automated contract intake and routing, enabled on-demand reporting on active contracts (previously taking six months to a year to set up), freed the legal team from being hands-on at every stage, and saved many hours on routine tasks.
What failed first
The incumbent CLM was so difficult to use that it saw little adoption, forcing the team to maintain duplicate contract copies on a separate shared drive and leaving most of its capabilities unused.
Results
Time savedsix months to a year
Grounding & classification
Source type: vendor customer story
24 fields verified against source quotes.
data extractiondocument aicontractfailure mode describedhuman review describedmetric backednamed customerproduction runtime claimedtools describedworkflow describedhealthcaremanufacturingcycle time reductionemployee productivitytime savedvendor customer storycontract managementlegal opsprocurementdocument to recordextract classify routeintake to triage