customer_support · workflow
Denser AI: build, deploy, and monitor a knowledge-base chatbot end to end
(not stated)
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Add website or documents
A user adds their website or uploads documents to start building the chatbot.
Tools used
Denser AISlackWhatsAppREST API
Outcome
(not stated)
Grounding & classification
Source type: generic use case
12 fields verified against source quotes.
chatbotknowledge searchragknowledge basetools describedworkflow describedgeneric use casecustomer supportrag answering