data_entry_ops · logistics · workflow
Reform reduces customs entry processing time from 60 minutes to 10–15 minutes at Interlink Trade Services
Interlink's entry specialists spent the majority of each day on manual, line-by-line data entry and document cross-checking across emails, invoices, packing lists, BOLs, and ABI screens, with complex filings routinely exceeding an hour and leaving little capacity for auditing, compliance guidance, or client consulting.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Shipment packet received
Customer emails and full shipment packets—including invoices, packing lists, BOLs, arrival notices, and supporting documentation—are ingested by Reform.
Tools used
Reform
Outcome
Reform reduced hands-on entry processing time from roughly 60 minutes to 10–15 minutes for complex entries and from around 30 minutes to 5–10 minutes for simpler ones, enabling the team to shift focus toward auditing, training, and proactive client consulting while absorbing high-volume days with consistent quality.
Results
Time savedfrom roughly 60 minutes to 10–15 minutes
Grounding & classification
Source type: vendor customer story
26 fields verified against source quotes.
data extractiondocument aiidpemailinvoicehuman review describedmetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describedlogisticscycle time reductionemployee productivitythroughput increasevendor customer storyback office opscompliance monitoringdata entry opsai draft human approvaldocument to record