data_entry_ops · realestate · workflow
Westland uses Docsumo Document AI to process utility bills with 98% data extraction accuracy
Westland's operations team processed utility bills from 6 different service providers across a portfolio of 14k units, requiring them to retrain or switch among multiple solutions to handle different bill formats — a manual bottleneck at scale.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Utility bills received
Utility bills from 6 different service providers arrive for portfolio management.
Tools used
Docsumo
Outcome
Docsumo achieved 98% data extraction accuracy and saved over 97.5% of operations teams' time by processing all bill versions from multiple providers through a single solution.
Results
Time saved97.5%
Volume98%
Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
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