ecommerce_ops · healthcare · workflow
Craft Berry builds personalized eCommerce quiz bot for Innermost using Landbot
Innermost wanted a personalized quiz on their e-commerce site to provide customized product recommendations based on each user's individual needs and fitness goals.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · User starts personalized quiz
Users answer questions about diet type, hours of sleep, energy and stress levels, fitness goals, ability to concentrate, immune system, allergies, and personal preferences.
Tools used
LandbotZapier · partnerKlaviyo · partnerShopify
Outcome
The quiz was taken by thousands of people and drove lead generation and conversion rate improvements for Innermost, with the project described as a huge success.
Results
Volumeenhanced the storefront and attracted many people
Running sincewinter of 2019
Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
chatbotpersonalizationform submissionproduct catalognamed customerproduction runtime claimedtools describedworkflow describedecommerceretailconversion increasevendor customer storyecommerce opslead processingextract classify route