finance_ops · ecommerce · workflow
Global Retailer Automates 'Impossible' Financial Journal Entries with Blue Prism Digital Workers
An anonymous high-end retailer generated 18,000 financial journal entries per year through a laborious manual process requiring data gathering from multiple sources, spreadsheet entry, pivot-table validation, and template submission to internal financial systems, with volume spikes at month-end and year-end forcing employees to log in at unusual hours to meet deadlines.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Finance team creates templates
Employees on the finance team create journal-specific templates used in combination with a complicated business rules document to inform the digital workers.
Tools used
SS&C Blue Prism
Outcome
With two digital workers handling the journal entry process, employees are freed to pursue more rewarding work and job satisfaction has increased because employees no longer need to log in at all hours during month-end and year-end.
Results
Time savedno longer logging in at all hours of the day and night
Volume18,000
Running sincefive years ago
Grounding & classification
Source type: vendor customer story
17 fields verified against source quotes.
form submissionmetric backedproduction runtime claimedtools describedworkflow describedretailemployee productivitytime savedvendor customer storyaccounts payablefinance opsdocument to recordextract classify route