hr_onboarding · services · workflow
ScanSource uses Synthesia AI video to cut training development from weeks to days and save thousands in productivity costs
ScanSource's small sales enablement team was spending 40 hours a month on course development using text or voice-over PowerPoints, making it difficult to meet high training demands, and updating voice-over content required additional time and resources causing significant delays.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · SME script outlining
Kristen outlines the training with Subject Matter Experts and writes a script based on their input.
Tools used
Synthesia
Outcome
ScanSource developed over 45 trainings with Synthesia, reduced training development time from several weeks to a few days, and saved thousands in annual productivity costs.
Results
Time savedWeeks → days
Volume45
Cost replaced$1,000s
Grounding & classification
Source type: vendor customer story
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content generationknowledge basehuman review describedmetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describedprofessional servicescost reductionemployee productivitythroughput increasetime savedvendor customer storyhr onboardingsales opsai draft human approval