hr_ops · manufacturing · workflow
Covestro automates sick leave certificate processing with UiPath RPA and AI, achieving 50% straight-through processing at 95% accuracy
Covestro's HR team manually processed hundreds of sick leave certificates per week to comply with German government regulations, spending up to 7 minutes per document navigating SAP to locate each employee and input data. Poor document quality made extraction difficult, and the high-volume repetitive work displaced higher-value HR activities.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Sick leave document received
Sick leave certificates arrive as scanned PDFs or pictures.
Tools used
UiPath Automation PlatformUiPath Document UnderstandingOCRUiPath AI CenterUiPath Action Center
Outcome
The automation achieves 50% straight-through processing with about 95% accuracy, reducing exception validation to 1–2 minutes per document from up to 7 minutes of manual work. The HR team has reclaimed capacity to work on larger projects previously deprioritized due to daily compliance processes.
Results
Time savedup to 7 minutes
Volume50%
Grounding & classification
Source type: vendor customer story
33 fields verified against source quotes.
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