hr_ops · saas · workflow
LiveRamp achieves 3.5x check-in completion rate by integrating Lattice with Workday
Workday was strong as a system of record but was not designed to drive daily adoption or accountability for performance management, leaving LiveRamp without a tool employees and managers would actually want to use day-to-day for performance cycles and engagement.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Pilot with Product and Engineering
LiveRamp piloted Lattice with Product and Engineering to prove whether it could drive adoption and accountability at scale.
Tools used
LatticeWorkday · partnerLattice's AI AgentAdoption Explorer
Outcome
LiveRamp's first company-wide check-in cycle in Lattice achieved a 3.5x completion rate compared to previous Workday rates, with some teams reaching 80%, while Lattice's AI Agent saved time writing reviews and managers gained real-time visibility through Adoption Explorer.
Results
Time savedsaves teams time
Volume3.5x
Running sinceSeptember
Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
ai agentcontent generationhuman review describedmetric backednamed customerproduction runtime claimedtools describedworkflow describedcycle time reductionemployee productivityvendor customer storyhr opsai draft human approvaldata sync enrichment