hr_ops · travel · workflow
Mitchells & Butlers partners with Blue Yonder to optimize workforce scheduling and reduce waste across 1,600+ properties
Mitchells & Butlers faced two major challenges: rapidly changing market dynamics putting huge pressure on workforce management scheduling, and the need to maximize revenue while minimizing waste at the point of sale — with data silos preventing real-time visibility across the business.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Labor demand forecast
The WFM solution uses the industry's most accurate forecast to generate optimized labor schedules.
Tools used
Blue Yonder Store Execution
Outcome
By partnering with Blue Yonder, Mitchells & Butlers increased revenue, improved customer experiences, reduced cost of labor, and reduced waste without service disruption; the auto scheduling pilot had a significant positive financial impact and enabled the company to hit its labour budget forecast accurately.
Results
Volumehit our labour budget forecast accurately
Running sincesecond half of 2022
Grounding & classification
Source type: vendor customer story
26 fields verified against source quotes, 1 dropped as unverifiable.
forecastingpredictive analyticshuman review describedmetric backednamed customerproduction runtime claimedtools describedworkflow describedhospitalitycost reductionemployee productivityerror reductionthroughput increasevendor customer storyhr opssupply chainagentic task execution