hr_ops · ecommerce · workflow
UNREAL Snacks scales HR operations with Lattice, achieving 100% on-time performance reviews and an 8-point eNPS boost
UNREAL Snacks' homegrown HR systems could not keep pace with 120% headcount growth over two years, leaving performance data scattered across disconnected tools and making strategic people decisions nearly impossible.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Recurring 1:1 cadence initiated
Lattice 1:1s establish a recurring check-in cadence with shared agendas between managers and direct reports.
Tools used
LatticeLattice EngagementLattice GoalsTypeform
Outcome
UNREAL achieved a 6-point increase in goal alignment, an 8-point eNPS boost within one year, 100% on-time performance review completion by managers, and more than 3 in 4 employees actively using monthly 1:1s.
What failed first
Managers tracked 1:1s inconsistently — in spreadsheets, text threads, or not at all — and a prior engagement survey tool lacked the analytics needed to interpret or act on collected feedback.
Results
Time savedMore than 3 in 4
Volume120%
Grounding & classification
Source type: vendor customer story
25 fields verified against source quotes.
predictive analyticsform submissionfailure mode describedhuman review describedmetric backednamed customerproduction runtime claimedtools describedworkflow describedagricultureemployee productivitytime savedvendor customer storyhr onboardinghr opsdata sync enrichmenthuman review queue