invoice_processing · education · workflow
Greenbush replaces Google Drive with Laserfiche to streamline Medicaid billing and automate remittance processing via OCR
Greenbush's Medicaid billing team relied on a complex Google Drive system that lacked intuitive search, required spreadsheet guides to navigate document batches, and frustrated school district contacts with excessive clicks to share or locate student records.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · School district submits Laserfiche Form
School districts log in and fill out Laserfiche Forms to add students or submit batches of documentation.
Tools used
LaserficheLaserfiche CloudLaserfiche Formsoptical character recognitionGoogle Drive
Outcome
Laserfiche streamlined collaboration between school districts and Greenbush's Medicaid and business office, increased accuracy and transparency, reclaimed staff time, and automated remittance processing by eliminating the need to hand-key over 175 remittance devices weekly.
Results
Time savedreclaimed time for staff
Volumeover 175 remittance devices weekly
Running sinceJanuary 2023
Grounding & classification
Source type: vendor customer story
34 fields verified against source quotes.
document classificationidpocrform submissioninvoicemedical recordmetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describededucationhealthcareaccuracy improvementautomation rateemployee productivitytime savedvendor customer storycompliance monitoringinvoice processingmedical records processingdocument to recordextract classify route