invoice_processing · realestate · workflow

Lido automates utility bill extraction for Hocutt, cutting weekly processing from 20+ hours to 5 hours

Hocutt's billing team spent 6-7 hours per month processing just one large property's utility bills—representing 80% of one employee's processing time—with a 5-10% error rate and a manual workflow that created a hard ceiling on client growth without additional headcount.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Monthly utility bills arrive
Every month, the billing team reviewed at least 2,000 pages of water, gas, and electric bills from countless different utility providers.
Tools used
Lido
Outcome

Weekly processing time fell from 20+ hours to 5 hours, reclaiming 75 hours per month; billing team capacity spent on bill processing dropped from 25% to 5%, enabling Hocutt to take on more client properties without adding headcount.

Results
Time saved1 hour (down from 6-7 hours)
Volume20 minutes
Source

https://trylido.com/customers/hocutt

How we source this →

Grounding & classification
Source type: vendor customer story
29 fields verified against source quotes.
data extractiondocument aiidpinvoicefailure mode describedhuman review describedmetric backednamed customerproduction runtime claimedtools describedworkflow describedreal estatecycle time reductionemployee productivitythroughput increasetime savedvendor customer storyaccounts payabledata entry opsinvoice processingdocument to recordextract classify route