invoice_processing · healthcare · workflow

Lido automates vendor invoice processing at Soldier Field ASM Global

Soldier Field ASM Global handled 300–400 vendor invoices every week through a fully manual process—extracting data from PDFs, entering it into their ERP, and verifying accuracy—consuming approximately 20 hours per week and remaining error-prone due to vendor-specific invoice format variation.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Vendor invoices arrive post-event
Invoices from numerous vendors must be processed after each event at the managed venues.
Tools used
LidoGPT modelsPower Automate
Outcome

Implementing Lido led to a drastic improvement in efficiency and accuracy at Soldier Field ASM Global; the specific outcome metrics are not available in the captured page text as the results section is truncated.

What failed first

GPT models, Power Automate, and AI agents were all evaluated but none were customizable enough to handle vendor-specific invoice formats, requiring significant manual intervention despite the automation attempt.

Results
Time saved300 to 400 vendor invoices every week
Volumeapproximately 20 hours per week
Source

https://trylido.com/customers/soldier-field

How we source this →

Grounding & classification
Source type: vendor customer story
23 fields verified against source quotes.
data extractiondocument aiidpinvoicefailure mode describedmetric backednamed customertools describedworkflow describedhospitalityemployee productivitytime savedvendor customer storyaccounts payableinvoice processingdocument to recordextract classify route