kyc_aml · finance · workflow
Nexi Group achieves zero-touch KYC/AML merchant onboarding with super.AI IDP, saving 400+ hours monthly
Nexi Group's merchant onboarding relied on manual, paper-based KYC and AML document review — skilled workers had to switch between paper documents and electronic record systems, comparing and inputting data by hand. Taking several minutes per new customer and multiplied across thousands of new merchants each month, the process caused onboarding delays, a suboptimal customer experience, and a continuous drain on employee satisfaction.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Merchant document submission
New merchant onboarding begins with paper-based KYC and AML documentation that must be compared to official business registration records to confirm accuracy and authenticity.
Tools used
super.AI
Outcome
super.AI's IDP solution eliminated the manual paper review process, achieving 99.9% data extraction accuracy and saving over 400 hours per month with zero errors, enabling Nexi to redirect skilled employees to more engaging, value-adding work.
Results
Time saved400+ hours/month
Volume99.9%
Grounding & classification
Source type: vendor customer story
22 fields verified against source quotes, 1 dropped as unverifiable.
data extractionidpform submissionid documentmetric backednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedfinancial servicesaccuracy improvementcost reductionemployee productivityerror reductiontime savedvendor customer storydata entry opskyc amldocument to record